Refund and Returns Policy

Refund Policy

The refund will be done for the product not delivered or services not rendered. In no other case, the refund will be done. The refund will be done within 2-3 weeks for customers in India and it will take 3-4 weeks for customers outside India. The full amount will be refunded if a service is not rendered. In case the service was rendered and some error occurred which could not be amended then the partial amount will be refunded.

Mode of Refund

The refund will be done through NEFT transfer to customers in India and through PayPal for customers outside India. For getting a refund the claimant needs to contact us with due reasons and if they are found valid then our team will initiate a refund within a week of the claim.

Cancellation Policy

The cancellation for the services can be done within a week of the service if the service charge is paid then a partial refund will be done. If the cancellation is done after two weeks then there won’t be any refund. The cancellation done within a day of the order will get a full refund if the service is not rendered at all or the product is not dispatched.

Need help?

Contact us at support@msitdd.com for questions related to refunds and cancellations.

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